Privacy Policy – Medical Cannabis Australia
Medical Cannabis Australia (“we,” “our,” or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website medicalcannabisaustralia.shop and use our services, including e-prescriptions and medical cannabis product purchases.
1. Information We Collect
When you use our website or services, we may collect the following types of information:
Personal Information:
- Full name, date of birth, email address, phone number, residential address
- Medicare number and other health-related information required for e-prescriptions
- Identification documents (driver’s licence, passport, Medicare card)
Technical Information:
- IP address, browser type, operating system, and device information
- Website usage data, such as pages visited, time spent, and clicks
Financial Information:
- Payment details, transaction history, and billing information (collected securely for processing orders)
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide and process e-prescriptions and medical cannabis product orders
- To verify your identity and eligibility for medical cannabis
- To communicate with you regarding your orders, appointments, or inquiries
- To improve our website, services, and user experience
- To comply with legal and regulatory obligations in Australia
3. Sharing Your Information
We respect your privacy and will not sell or rent your personal information. However, we may share information with:
- Qualified medical practitioners involved in your e-prescription consultation
- Service providers and partners who assist with payment processing, delivery, or IT infrastructure
- Law enforcement or regulatory authorities, when required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure. All personal and health-related information is stored securely and treated confidentially.
5. Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and understand how our website is used. You can manage or disable cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.
6. Your Rights
You have the right to:
- Access and request a copy of your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your information (subject to legal or regulatory retention requirements)
- Opt-out of marketing communications
To exercise your rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are intended for adults in Australia who are eligible for medical cannabis. We do not knowingly collect information from individuals under 18 years of age.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us at:
Email: sales@medicalcannabisaustralia.shop
Phone: [Insert Phone Number]
Address: [Insert Business Address]